Last Updated: 15 September 2024

Note: We may change, modify or increase the Fees below in accordance with the Terms of Use.
Other details may be updated or changed by us at any time.

Secondary Market Fees

Secondary market fees:

• are displayed to Users at the time that a User lists a Collectible.
• may vary between Collectibles.
• are deducted from the Price received by the User that sold the Collectible.

Gem Payouts

Payout Requirements
The acceptance of a payout application is subject to and conditional on the following:

• the User being an individual;
• the User's account being older than 30 days
• completion of due diligence on the User;
• the User living in a country eligible for payouts (see Ineligible Countries below). This list may change from time to time.
• the User having over 100 Gems in their App Wallet;
• the payout transaction is between 100 Gems and 50,000 Gems;
• the User not being paid out more than 50,000 Gems in any 7 day period;
• all historical payout applications from the User being completed or cancelled;
• the User accepting all responsibility for the accuracy of all bank and other information provided;
• the User is depositing funds into their personal bank account
• us not disabling payout requests (which we are entitled to do); and
• other conditions we include in the Terms of Use or on this page.

Fees
Payout Fees: Users will be charged a payout Fee of 10% of the gross withdrawal amount (for example requesting 100 Gems for withdrawal, 10% will be deducted as a payout Fee meaning the user will receive the equivalent of 90 Gems).

In addition the following Fees apply.

• For payouts to US bank account; $1USD
• For payouts to bank accounts in other countries payout is available for: $20USD.
• You may also be charged fees by the receiving bank (including foreign exchange conversion fees if you are paying into a non USD account).
• The above fees will still be charged in the event that payout fails or is reversed (for example, if an invalid account number is provided). We reserve the right to on-charge any other fees we are charged due to failed or reversed payouts.

Timing
There are no guarantees on when you will receive the payout given the nature of the international banking system, but it should arrive within 10-12 business days.

Foreign currency
All payouts are in USD. You may be charged a foreign currency conversion fee by your bank.

Customer support
Please direct any queries around payouts you have made to VeVe Customer Support. Do not contact the payout provider as they do not provide support directly.

Ineligible Countries
Due to the nature of international payments regulation, payout providers that we work with have their own country restrictions. These restrictions are subject to change and we cannot guarantee the availability of any countries. The current ineligible countries for payouts are:

Afghanistan
Belarus
Bosnia and Herzegovina
Burkina Faso
Burundi
Central African Republic
Congo
Cuba
Eritrea
Guinea Bissau
Haiti
Iran
Iraq
North Korea
Liberia
Libya
Myanmar
Russia
Somalia
South Sudan
Sudan
Syria
Venezuela
Yemen
Zimbabwe

For certain other countries, additional information and compliance checks may be required before you can use payout.